C Panel

Search for the delivery status of a mail

Step. 1. Login to your Cpanel, and go to "Mail" section in the home page. In that click on 'Email Trace'




Step. 2. 'Email Trace' page appears. Enter the recipient's email address you wish to trace in the search box (1) and Click 'Run Report' (2) to show the Delivery Report table and the Email Server Trace diagram.




Step. 3. The Delivery Report table - Results for your query are sorted into the following columns


This feature allows you to review details about email delivery attempts for your account. You can also trace an email's delivery route using this feature. These can be useful for locating problems with email delivery.